Privacy Policy

1. Introduction

This Privacy Policy applies to information collected through our website, enquiry forms, course registration forms, phone calls, email, WhatsApp, social media, and other communication channels we use.

By using our website or sharing your information with us, you acknowledge that you have read this Privacy Policy. Where consent is required by applicable law, we will seek it as appropriate.

2. Information We Collect

We may collect different types of information depending on how you interact with us.

A. Personal Information

• Your name.
• Mobile number and email address.
• The course or training program you are interested in.
• Your educational or professional background, if relevant and voluntarily provided.
• Your preferred way of contacting you.
• Any additional information you choose to share with us.

B. Website Information

Some technical information may be collected automatically when you visit our website, including:

• IP address, where available.
• Browser type, version, device type, and operating system.
• Pages visited and time spent on those pages.
• The website or source that referred you to our website.
• Date and time of your visit.
• Website usage and advertising-related information, where available.

C. Enquiries and Communications

If you contact us through our website, phone, email, WhatsApp, social media, or online advertisements, we may retain relevant enquiry details to respond to you, share course information, and manage further communication.

3. How We Use Your Information

We may use your information for the following purposes:

• Responding to course and admission enquiries.
• Sharing information about courses, fees, batches, training programs, and course content.
• Arranging callbacks and course discussions.
• Managing registrations and admissions, where applicable.
• Sending important course-related updates.
• Improving our website and training-related services.
• Understanding how visitors find and use our website.
• Measuring the performance of advertising campaigns.
• Preventing spam, fraud, and unauthorised access.
• Meeting applicable legal and regulatory requirements.

We aim to use information only for relevant purposes and collect information reasonably necessary for those purposes.

4. Marketing Communications

When you contact us about a course, we may use your contact details to respond to your enquiry and provide relevant information about our training programs.

Where consent is required for promotional messages, we will seek consent as required by applicable law. You can ask us to stop promotional communications at any time by contacting us or using an available unsubscribe option.

Advertising and analytics tools may also be used to evaluate campaign performance, subject to applicable consent and privacy requirements.

5. Cookies and Similar Technologies

Our website may use cookies and similar technologies to support website functionality, remember preferences, understand visitor activity, and measure website or advertising performance.

Cookies are small files that websites may store on your device. You can manage or disable cookies through your browser settings. Some website features may not work as expected if certain cookies are disabled.

Where required, we will provide appropriate information and options for managing cookie consent.

6. Advertising and Analytics Services

We may use third-party advertising, analytics, and website measurement services to understand visitor activity and evaluate marketing campaign effectiveness.

Depending on the services actually used on our website, certain technical information, website interactions, or advertising-related identifiers may be processed by these providers. These providers may handle information under their own privacy policies and applicable requirements.

7. Sharing of Information

We respect your privacy and do not sell your personal information. However, we may share relevant information when reasonably necessary:

• With authorised team members who manage enquiries, admissions, and student support.
• With service providers supporting our website, communications, advertising, analytics, or technical services.
• With payment or transaction providers, where applicable.
• When required by law or a lawful request from an authorised authority.
• When necessary to protect our rights, website security, or users from fraud or misuse.

We expect service providers handling information on our behalf to maintain appropriate safeguards in accordance with applicable requirements.

8. How Long We Keep Your Information

We retain personal information for as long as reasonably necessary to respond to enquiries, manage registrations and admissions, maintain relevant records, resolve disputes, and meet legal obligations.

Retention periods depend on the type of information, the purpose for which it was collected, and applicable legal requirements. When information is no longer needed, we take reasonable steps to delete it or handle it appropriately, subject to applicable obligations.

9. How We Protect Your Information

We take reasonable technical and organisational steps to protect personal information against unauthorised access, loss, misuse, alteration, or disclosure.

However, no website, online communication method, or electronic storage system can be guaranteed to be completely secure. Please avoid sharing sensitive personal information through general enquiry forms or unsecured communication channels.

10. Third-Party Websites and Services

Our website or communications may include links to external websites, social media platforms, messaging services, or other third-party services.

These platforms operate independently and have their own privacy policies. We recommend reviewing their policies before sharing personal information. AI Digital Pathshala does not control the privacy practices of third-party services that we do not operate.

11. Your Privacy Rights and Choices

Depending on applicable law, you may be able to:

• Request access to personal information you have shared with us.
• Request corrections to inaccurate or incomplete information.
• Withdraw consent where processing is based on consent.
• Request deletion of your information, where applicable.
• Opt out of promotional communications.
• Raise questions or concerns about how your information is handled.

To make a privacy-related request, please contact us using the details below. We may need to verify your identity before taking action.

12. Children's Privacy

We aim to handle children's personal information responsibly and in accordance with applicable law. Where parental consent, verifiable consent, or other authorisation is required, we will follow the applicable requirements.

If you believe a child has shared personal information with us without the necessary authorisation, please contact us so we can review the matter and take appropriate action.

13. Updates to This Privacy Policy

We may update this Privacy Policy as our services, website features, business practices, or legal requirements change.

Updated policies will be published on this page, and the "Last Updated" date will be revised. We encourage you to review this page periodically.

14. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or the way we handle your information, please contact us: